Our free telephone information services aim to make older people feel WISE: Welcome, Included, Supported, and Empowered.
Our Information Line is ready to help you with your queries between 10 am to 4 pm, Monday through Thursday.
COTA Information Line 1300 13 50 90
Do you need help finding information about:
- Pensions and concessions
- Public transport
- Housing
- Utilities
- Banking
- … or anything else?
Our friendly Information Officer will help you to find the information you need and either email you, post information out to you, or refer you on to the right organisation.
The COTA Information Line is staffed between 10 am to 4 pm, Monday through Thursday. If you call outside these hours and leave a voicemail, we will endeavour to reply to your query within one week.
You can also contact us by email at askcota@cotavic.org.au.
If you, or someone you know, is experiencing elder abuse in Victoria, please call our Seniors Rights Victoria helpline on 1300 368 821, weekdays 10.00 am to 5.00 pm. If you require an interpreter, ring 13 14 50 first.