Seniors Information Victoria

Seniors Information Victoria offers free information on a range of issues of interest to older Victorians.

Ever Wondered Who to Ask? 

Seniors Information Victoria offers free information as an independent service, supported by the state government, on a wide range of issues of interest to older Victorians including:

  • Housing options from independent living to residential care
  • Home-based and community services
  • General information on financial and legal issues
  • Health and wellbeing
  • Retirement
  • New learning opportunities, and much more.

There are many ways to contact us:

Phone 1300 135 090

We are open Monday to Friday 10am to 5pm.

Interpreter available via the Telephone and Interpreting Service on 13 14 50

  • Call in and visit us at Level 4, Block Arcade, 98 Elizabeth Street, Melbourne VIC 3000
  • Talk to one of the information staff or just browse.
  • Or email your inquiry to us. askcota@cotavic.org.au

Seniors Information Victoria also presents the Need to Know? Information Series on topics of interest to older people are held every month.

If you would like to be kept informed about Need to Know? sessions, please contact us and we will put you on our mailing list.

Information sheets available:

These cover government-subsidised support in the home as well as various accommodation options.

Accommodation Options

Independent Living Option
Independent Living Units are rental accommodation, operated by not-for-profit organisations; there may be an ingoing fee.
Resident-Funded Retirement Villages require substantial capital to purchase the right to occupy a self-care unit or serviced apartment.
Checklist for Resident-Funded Retirement Villages

Assisted Living
Abbeyfield Housing offers affordable accommodation for people over 55 years of age, who are eligible for public housing. Up to 10 residents live in a shared environment, each having a bed-sitting room and en-suite.
Supported Residential Services are facilities, privately operated without government subsidy, that provide support and shared accommodation for people who are frail or with disability.

Support Services

And more

Visit the Links page for a listing of useful links.

Seniors Information Victoria Online Survey

Seniors Information Victoria wants to ensure that the service is meeting the needs of people who contact us seeking information.

If you have utilised the information service – either via the web, phone or by dropping in to  Level 4, Block Arcade, 98 Elizabeth Street, Melbourne VIC 3000 and have a few minutes to respond to this on-line survey it would be appreciated.

Your comments will assist Seniors Information Victoria to maintain a relevant & responsive service. Survey feedback will be confidential and kept only until the results are compiled.

Click here to take the survey.

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