Ever Wondered Who to Ask? 
Seniors Information Victoria offers free information as an independent service, supported by the state government, on a wide range of issues of interest to older Victorians including:
- Housing options from independent living to residential care
- Home-based and community services
- General information on financial and legal issues
- Health and wellbeing
- Retirement
- New learning opportunities, and much more.
There are many ways to contact us:
Phone 1300 135 090
We are open Monday to Friday 10am to 5pm.
Interpreter available via the Telephone and Interpreting Service on 13 14 50
- Call in and visit our shopfront location at 247 Flinders Lane, Melbourne Vic 3000.
- Talk to one of the information staff or just browse.
- Or email your inquiry to us. askcota@cotavic.org.au
Seniors Information Victoria also presents the Need to Know? Information Series on topics of interest to older people are held every month.
If you would like to be kept informed about Need to Know? sessions, please contact us and we will put you on our mailing list.
Information sheets available:
These cover government-subsidised support in the home as well as various accommodation options.
Accommodation options
- Independent living options – Resident-Funded Retirement Villages and Independent Living Units. A checklist for Retirement Villages.
- Assisted living, from Supported Residential Services and Abbeyfield Housing.
Support Services
And more
Visit the Links page for a listing of useful links.
Seniors Information Victoria Online Survey
Seniors Information Victoria wants to ensure that the service is meeting the needs of people who contact us seeking information.
If you have utilised the information service – either via the web, phone or by dropping in to our shopfront at 247 Flinders Lane – and have a few minutes to respond to this on-line survey it would be appreciated.
Your comments will assist Seniors Information Victoria to maintain a relevant & responsive service. Survey feedback will be confidential and kept only until the results are compiled.