The Brotherhood of St Laurence, Consumer Action, Council of the Ageing (COTA), Financial and Consumer Rights Council (FCRC) and Jesuit Social Services welcome the Government’s Interim response to the Independent Review.
We welcome Consumer Affairs Victoria’s (CAV) interest in improving internal dispute resolution processes in retirement villages, and believe that the reforms suggested will likely result in some improvement.
This is a joint submission to the parliamentary inquiry into the retirement housing sector, which represents a unique opportunity to progress much needed reform of Victoria’s retirement housing sector.
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