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Work with us
  • Current Job Opportunities
Policy
  • Our policy priorities
  • Policy positions
  • Stories of Change
  • Policy Development Committee (PDC)
  • Aged Care
  • Assistive Technology for All
  • Ageism in the time of the COVID-19 pandemic
  • Elder Abuse | Seniors Rights Victoria
  • Social Isolation
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  • Publications
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  • COTA Green Sages
Aged Care
  • Telling your story
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  • Looking for information?
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  • How-to guides
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COTA WISE services

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In this section:

  • Looking for information?
  • COVID-19 resources for older Victorians
  • COTA WISE services
  • How-to guides
  • It’s Your Energy - New Energy Rights for Victorians
  • Resources

COTA WISE services

COTA WISE services

Our free telephone information services aim to make older people feel WISE – Welcome, Included, Supported and Empowered. Due to COVID-19, we’re currently unable to offer face-to-face meetings. Instead, we’ve extended our Information Line hours until 4.00 pm every week day.

COTA Information Line 1300 13 50 90

Do you need help finding information about:

  • pensions and concessions
  • public transport
  • housing
  • utilities
  • banking
  • … or anything else?

Our friendly Information Officers will speak to you over the phone, find the information you need and either email you, post information out to you or refer you on to the right organisation.

The COTA Information Line is staffed 9.30 am to 4.00 pm Monday to Friday. If you call outside these hours and leave a message, we will return your call.

You can also contact us by email at askcota@cotavic.org.au.

 

 

Related resources

Inclusive use of digital and non-digital communications: A guide for Commonwealth Home Support Program Providers
2 June 2023, COTA Publication
On-demand webinar: Assistive Technology (AT)
18 May 2023, Multimedia
COTA Victoria Strategic Plan 2023-2025
15 February 2023, COTA Publication
See more resources

Related submissions

Submission to the review of the Retirement Villages Act 1986 – Exposure Draft Bill
3 May 2023, COTA Submissions
Submission to review of Victoria’s Infrastructure Strategy 2021-51
21 April 2023, COTA Submissions
Priorities for older Victorians: Submission for the Victorian State Budget 2023-2024
10 February 2023, COTA Submissions
See more submissions

Related news

Tell us your views on Victorian Household Concessions
30 May 2023
National Volunteer Week 2023: Honouring one of COTA Victoria’s longest-serving volunteers
19 May 2023
National Volunteers Week 2023: Imparting knowledge
17 May 2023
Read more news
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