Last update: 8 July 2020
Over the past few months, the coronavirus pandemic has dramatically affected the lives of older people. After moving towards relaxing restrictions, metropolitan Melbourne finds it is once again restricted, while other areas across the state relax lockdown measures.
We know we have a long way to go – and that many older people will continue to face challenges as they return to lock down or even re-engage with their communities. To make sure their needs are met, we need to keep up our strong advocacy and support each other.
We’re seeking your feedback to inform our future work around the coronavirus through our survey Coronavirus – checking in on the older person’s experience.
We are using your information anonymously in the following ways:
- describe what older Victorians are saying they need to support them over the coming months as the pandemic continues to challenge us
- help the Victorian Government and local government plan for future emergencies by sharing what could have been done better to support older people in the response to COVID-19
- share what older people are experiencing and strive for this to be heard
Take our online survey now – it should only take you a few minutes. If you have trouble accessing the online survey but would still like to provide feedback, please contact our Policy Officer, Lauren Henley, by phone on 9655 2140, or by email at firstname.lastname@example.org
If you need support during the pandemic, the following organisations offer mental health, counselling and information services.
Phone 13 11 14, 24 hours
Lifeline provides 24-hour crisis support and suicide prevention services.
- Older Australian’s COVID-19 Support Line
Phone 1800 171 866, Monday – Friday 8.30 am – 6 pm
Offers support to older people who are feeling lonely or distressed, troubled, or confused, or need to talk to someone about their concerns caring for an older person during COVID-19.
- Coronavirus Mental Wellbeing Support Service
Phone 1800 512 348, 24 hours
Operated by Beyond Blue, it offers phone counselling from trained mental health professionals. It can also assist with referrals to other services such as services that offer financial support.
- Red Cross COVID Connect
Register online or phone Red Cross on 1800 733 276
A nationwide telephone outreach service for people who are feeling lonely or isolated during COVID-19. It connects trained Red Cross volunteers with people who want a friendly chat, with options for daily or weekly calls.
- Carers Australia
Phone 1800 242 636Monday to Friday, 8.30 am – 4.30 pm
Carers Australia Provides Short-term counselling psychological support services for carers and their families.