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Research project: How do you prefer to do your banking?

5 March 202103/05/2021
Consumer Rights, Finance
Research project: How do you prefer to do your banking? preview image

COTA SA are looking for people aged 65+ who have a bank account and live in regional Victoria to participate in a friendly phone interview to explore their banking preferences

We all have preferences about how we bank, whether it’s in branch, over the phone, online or delegated to trusted family. Perhaps those preferences have changed as you’ve aged or due to factors such as branch closures, technological changes or COVID-19.

COTA SA and their market insights team The Plug-in, are pleased to be working with researchers from UniSA Business School to explore the attitudes and behaviours that influence older Australians’ banking decisions. If you have a bank account and are aged 65 and over, we want to hear about your experiences!

What’s involved

The Plug-in is seeking individuals living in regional Victoria to take part in a friendly conversation during March 2021.

Conversations will be done over the phone from the comfort of your own home, using your own mobile or home phone.

If you are selected to take part in this project you will receive a $30 gift card in recognition of your involvement.

Register your interest

If you’re interested in being part of this important project, please click on the link below to register your interest and complete a short survey.

More information

Participation in this project is voluntary and if selected, you can withdraw at any time. Your personal information will not be used or shared without your express consent – you can read more about our privacy policy on our website. If selected, The Plug-in will email you all the details you need to be part of the project.

For further information please contact The Plug-in on (08) 8224 5526 or email connect@theplugin.com.au

banking, COTA SA, The Plug-in

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