If you need help lodging your tax return, you may be eligible for the Australian Tax Office (ATO) Tax Help program. Tax Help is a network of ATO-trained and accredited community volunteers who provide a free and confidential service to help people complete their tax returns online using myTax.
You are eligible for Tax Help if your income is around $60,000 or less for the income year and you did not:
- work as a contractor, for example, a contract cleaner or taxi driver
- run a business, including as a sole trader
- have partnership or trust matters
- sell shares or an investment property
- own a rental property
- have capital gains tax (CGT)
- receive royalties
- receive distributions from a trust, other than a managed fund
- receive foreign income, other than a foreign pension or annuity.
Tax Help is available from July to October in all capital cities and many regional areas.
What can I get help with?
Volunteers can help you lodge your online tax return or amendment, or help you to claim a refund of franking credits. Alternatively, if ATO volunteers find that you don’t need to lodge a tax return, they can help you complete a non-lodgment advice.
Book an appointment with Tax Help
To make an appointment, phone the ATO on 13 28 61 for your nearest Tax Help centre. If you’re eligible for Tax Help, you’ll need a myGov account linked to the ATO. If necessary, ATO volunteers can help you create your myGov account and link it to the ATO.
Remember to bring to your appointment:
- your myGov user ID and password (if you already have an account)
- your mobile phone to receive your myGov access code
- your bank account details (BSB and account number)
- your Tax File Number
- an original or amended notice of assessment from any one of the last five years
- income statements from all sources.
