UniSA School of Business is looking at how financial services like banks and insurers connect and communicate with customers, including older customers. They are seeking the insights of our community and are keen to have a friendly conversation with people 65+ to hear your views.
The Brotherhood of St Laurence, Consumer Action, Council of the Ageing (COTA), Financial and Consumer Rights Council (FCRC) and Jesuit Social Services welcome the Government’s Interim response to the Independent Review.
We welcome Consumer Affairs Victoria’s (CAV) interest in improving internal dispute resolution processes in retirement villages, and believe that the reforms suggested will likely result in some improvement.
COTA supports strengthening regulations to enable tenants to be treated fairly and improved provisions for the protection and security of tenants’ rights to live in appropriate homes with minimum standards.
All correspondence may also be collected and stored, particularly in regard to registrations, including Email. Any information collected by COTA Victoria is collected via correspondence from you or your organisation. This may be via the telephone, Email, mail, fax or directly through our website.AcceptRejectRead More
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