Tag: consumer rights

UniSA School of Business is looking at how financial services like banks and insurers connect and communicate with customers, including older customers. They are seeking the insights of our community and are keen to have a friendly conversation with people 65+ to hear your views.

COTA Victoria commends the Victorian Government’s introduction of a fair and efficient regulated energy deal for consumers.

Response to the Essential Services Commission draft advice on the Victorian Default Offer methodology.

COTA Australia has welcomed many recommendations of the Hayne Royal Commission on misconduct in the banking, superannuation and financial services industry.

COTA Victoria is today calling for more actions to reduce the cost of living pressures for older Victorians in response to a new landmark national report launched today in Canberra.

The Brotherhood of St Laurence, Consumer Action, Council of the Ageing (COTA), Financial and Consumer Rights Council (FCRC) and Jesuit Social Services welcome the Government’s Interim response to the Independent Review.

We welcome Consumer Affairs Victoria’s (CAV) interest in improving internal dispute resolution processes in retirement villages, and believe that the reforms suggested will likely result in some improvement.

COTA supports strengthening regulations to enable tenants to be treated fairly and improved provisions for the protection and security of tenants’ rights to live in appropriate homes with minimum standards.