Download full submission as PDF Consumer Action Law Centre and COTA Victoria commented on the Essential Services Commission (ESC) Ensuring energy contracts are clear and fair, Issues paper (Issues paper).
UniSA School of Business is looking at how financial services like banks and insurers connect and communicate with customers, including older customers. They are seeking the insights of our community and are keen to have a friendly conversation with people 65+ to hear your views about how responsive financial institutions are. Participate in the study
Fairer Energy Deal a win for all consumers COTA Victoria commends the Victorian Government’s introduction of a fair and efficient regulated energy deal for consumers. From the 1st July 2019, The Victorian Default Offer (VDO) gives all Victorians access to a mid-range, simple, no traps, good value deal. Consumers can now look at a ‘discount
Response to the Essential Services Commission draft advice on the Victorian Default Offer methodology. This submission has been prepared by the Victorian Council of Social Service, the Consumer Action Law Centre, the Financial and Consumer Rights Council and the Council on the Ageing Victoria, with assistance from other VCOSS members and Embiggen Economics. We welcome
MEDIA RELEASE 4 February 2019 Older Australians welcome emphasis on stronger consumer rights and end to loopholes in financial services Royal Commission report Australia’s leading senior’s advocacy organisation, COTA Australia, has welcomed many recommendations of the Hayne Royal Commission on misconduct in the banking, superannuation and financial services industry, but has called for stronger consumer
MEDIA RELEASE 5 December 2018 The Council on the Ageing (COTA) Victoria is today calling for more actions to reduce the cost of living pressures for older Victorians in response to a new landmark national report launched today in Canberra. The State of the (Older) Nation 2018 Report is the most comprehensive national study ever undertaken
The Brotherhood of St Laurence, Consumer Action, Council of the Ageing (COTA), Financial and Consumer Rights Council (FCRC) and Jesuit Social Services welcome the Government’s Interim response to the Independent Review of the Electricity and Gas Retail Markets in Victoria, and the associated Consultation Paper released by the Department of Environment, Land, Water and Planning
We welcome Consumer Affairs Victoria’s (CAV) interest in improving internal dispute resolution processes in retirement villages, and believe that the reforms suggested will likely result in some improvement. However, we maintain that a root-and-branch review of retirement village regulation is needed. Without significant reform of retirement village regulation, as recommended by the Parliamentary Inquiry into
COTA Victoria commends the Victorian Government for its commitment to undertake a comprehensive evidence-based review of the Residential Tenancies Act 1997 (RTA). We note the focus of this consultation and submission is to comment on key areas identified as potential legislative changes that could be made to the RTA. We strongly endorse a number of
