We welcome Consumer Affairs Victoria’s (CAV) interest in improving internal dispute resolution processes in retirement villages, and believe that the reforms suggested will likely result in some improvement.
COTA supports strengthening regulations to enable tenants to be treated fairly and improved provisions for the protection and security of tenants’ rights to live in appropriate homes with minimum standards.
All correspondence may also be collected and stored, particularly in regard to registrations, including Email. Any information collected by COTA Victoria is collected via correspondence from you or your organisation. This may be via the telephone, Email, mail, fax or directly through our website.AcceptRejectRead More