financial hardship

News

From the desk of the Financial Counsellor

Money problems? Let’s explore a scenario where your fridge breaks down and you need a new one. Money is tight and you don’t know how you can afford a new fridge. Below are some options that you can explore, ranging from a low or no interest loan to support from agencies like Kildonan Uniting Care, […]

Submissions

ESC Payment Difficulties Submission

The Council on the Ageing Victoria (COTA Vic) is pleased to comment briefly on the Essential Services Commission (ESC) Victoria’s new draft decision for its Payment Difficulties Framework. We greatly appreciate the work to date on revising the framework and taking into consideration the barriers energy customers may face in seeking assistance regarding payment difficulties.

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