Consumer Rights Archives

Protecting yourself from the possibility of financial abuse

27 February 2023

Giving out your banking details to someone you trust so they can help you with your shopping, bill paying, or banking is potentially highly dangerous to one’s financial security. However, we find it is all too common amongst our clients.

COTA Victoria Strategic Plan 2023-2025

15 February 2023, COTA Publication

Our COTA Victoria Strategic Plan 2023-2025 will ensure we can continue to support older Victorians over the next three years and beyond. The Strategic Plan clearly defines our pathway for the future, and is based on our positive and pragmatic perspective of ageing in Victoria. It is based around fo

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Priorities for older Victorians: Submission for the Victorian State Budget 2023-2024

10 February 2023, COTA Submissions

In this document, COTA Victoria is providing a key list of funding initiatives that warrant serious consideration across Victorian Government portfolios. We have focussed on four priorities that require timely attention over the next year – in the 2023-24 Victorian State Budget and beyond.

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Protect yourself from scams

15 August 2022

Scam activity is on the rise. Last year, Australians lost more than $2 billion to scams – with older people reporting the highest losses. Protect yourself by learning how to recognise, avoid and report scams.

Avoic Scams

Review of the Victorian Retirement Villages Act

15 May 2022

The retirement villages industry has changed, introducing new risks and challenges for residents. Now, the Victorian Government is reviewing the law on retirement villages to address shortcomings in the sector and foster innovation.

retirement villages, Retirement Villages Act

Policy Position on State Government’s role in providing care and support to ageing Victorians

17 January 2022

Older Victorians must have access to a broad range of integrated services and supports to enable them to: Maintain their health and wellbeing as they age; Remain living in their own homes for as long as possible; Maintain their wellbeing and connection to their community if and when they enter...

support to ageing Victorians

Apply today for the $250 Power Saving Bonus

6 December 2021

Are you paying too much for your electricity? A simple check could earn you $250 dollars right now and much more over time. As a special incentive to check your bill, the Victorian Government has introduced the $250 Power Saving Bonus for eligible concession holders.

$250 Victorian Power Saving Bonus

CEO’s message

22 November 2021

Spring is well and truly here, and in true Victorian fashion we’re regularly having all seasons in one day. I hope you’re emerging from lockdown and have caught up with loved ones, or made plans to.

CEO's Message

Pre-budget Submission November 2021 Investing in Senior Victorians

15 November 2021, COTA Submissions

This submission outlines proposals that can be included in the 2022-23 state budget to assist older people to age well. Prioritising measures to support healthy and active ageing will offer a significant return on investment.

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COTA calls for an ‘Essential Visitor’ system in aged care

8 November 2021

COTA calls for an ‘Essential Visitor’ system in aged care after fresh reports of damaging impacts on residents due to extended lockdowns in Melbourne and Sydney

aged care, COVID-19, Essential Visitor